Guide · 6 min read

First-time dog boarding checklist: how to prepare your dog

Leaving your dog for the first time is hard — for them and for you. This is the checklist we wish every first-time owner had before their pup's first stay at a dog hotel. Print it, screenshot it, or work through it the week before drop-off.

Timeline

Two weeks before the stay

  • Confirm vaccinations are up to date — 5-in-1, rabies, and kennel cough (Bordetella).
  • Book a meet-and-greet visit so your dog can smell the space while you're still there.
  • Ask about feeding, walk and rest routines so you can mirror them at home that week.
  • Top up flea, tick and deworming treatment if they're due.

The week before

  • Pre-portion daily food bags — one labelled bag per day, plus 1–2 spares.
  • Write a one-page “about my dog” note: quirks, fears, favourite words, recall sounds.
  • List medications with dose and timing — don't rely on a verbal handover.
  • Confirm emergency contacts: you, a backup human, and your vet's number.

Packing

  • Food in a sealed container, with a scoop and clear daily amount.
  • Familiar bed or blanket — unwashed, so it still smells of home.
  • One favourite toy (not the only one — accidents happen).
  • Lead, harness and collar with up-to-date ID tag.
  • Medication in original packaging, with vet instructions.
  • A worn t-shirt of yours — wonderful for nervous first nights.

Drop-off

  • Walk your dog properly before the trip — a tired dog settles faster.
  • Keep the goodbye short and upbeat. Long emotional farewells make dogs anxious.
  • Hand over the packing list, food bags, and your written note in one place.
  • Confirm pick-up time and how updates will reach you (we send daily photos).

Nervous-dog tips

Nervous dogs do best with smaller boarding setups, predictable routines, and the option of one-on-one time instead of group play. If your dog is reactive on lead, share that clearly — a good boarder will plan walks around quieter times rather than forcing interactions. The goal is the same one we hold ourselves to at our dog daycare and boarding home in Capri: your dog comes back calmer than they arrived.

Book your dog's first stay

South Paws looks after a small, hand-picked guest list of dogs in Capri Village, Cape Town. Send us your dates and we'll reply within 24 hours with availability and a tailored plan — including an optional trial night for first-time boarders.

Boarding checklist FAQs

What vaccinations does my dog need before boarding?+
Most reputable dog hotels require up-to-date 5-in-1 (DHPPi) and rabies vaccinations, plus kennel cough (Bordetella) within the last 12 months. Bring proof from your vet on drop-off day.
Should I bring my dog's own food?+
Yes. Sudden food changes are the most common cause of upset tummies during a stay. Pack enough of your dog's regular food for the full stay plus 1–2 extra days, pre-portioned into daily bags if possible.
What comfort items help a nervous first-time boarder?+
A familiar bed or blanket that smells of home, one favourite toy, and an unwashed t-shirt of yours can make the first night much easier. Avoid anything they could destroy and swallow if left alone.
How long before the stay should I book?+
For peak periods (long weekends, December and Easter holidays) book 4–6 weeks ahead. For quieter weeks, 1–2 weeks is usually enough. First-time guests should also factor in a short meet-and-greet visit before the stay.
What if my dog has never been away from home before?+
Ask for a half-day or single-night trial stay before a longer booking. It lets your dog settle into the smells, sounds and routine of the boarding home while you're only a short drive away.